Shipping Policy
Please take a moment to review our Shipping Policy to understand how we handle the delivery of your orders.
1. Order Processing Time:
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We process orders Monday through Friday. Orders placed on weekends or holidays will be processed the following business day.
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Please allow 2 business days for order processing and packaging before your order is shipped.
2. Shipping Rates:
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We offer competitive shipping rates based on the weight and destination of your order.
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Shipping rates will be displayed at the checkout before you confirm your purchase.
3. Shipping Options:
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Shipping options may vary based on your location.
4. Estimated Delivery Time:
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The estimated delivery time varies depending on your location and the shipping method chosen during checkout.
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On average, please expect delivery within 5-10 business days.
5. Tracking Your Order:
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Once your order is shipped, you will receive an email confirmation with tracking information.
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You can track your order using the provided tracking number on our website or through the shipping carrier's website.
6. Shipping Locations:
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Please see shipping locations in cart for shipping costs.
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Please note that we do not ship to P.O. boxes or APO/FPO addresses.
7. Taxes and Duties:
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Please be aware that you are responsible for any customs duties, taxes, or fees that may apply to your order.
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We are not VAT registered, so VAT will not be charged on your purchases.
8. Lost or Stolen Packages:
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We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier for assistance.
9. Address Accuracy:
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Please ensure that your shipping address is accurate and complete to prevent any delays.
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We are not responsible for orders shipped to incorrectly provided addresses.
10. Shipping Issues:
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If you encounter any issues with your shipment, please contact our customer support team within [Specify the number of days, e.g., 14 days] of receiving your tracking information.
11. Contact Us:
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If you have any questions or concerns about our Shipping Policy, feel free to reach out to me@danmather.co.uk.
12. Policy Updates:
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We may update our Shipping Policy from time to time to reflect changes in our business or shipping practices. Please check our website for the most up-to-date information.
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