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Shipping Policy

Please take a moment to review our Shipping Policy to understand how we handle the delivery of your orders.

1. Order Processing Time:

  • We process orders Monday through Friday. Orders placed on weekends or holidays will be processed the following business day.

  • Please allow 2 business days for order processing and packaging before your order is shipped.

2. Shipping Rates:

  • We offer competitive shipping rates based on the weight and destination of your order.

  • Shipping rates will be displayed at the checkout before you confirm your purchase.

3. Shipping Options:

  • Shipping options may vary based on your location.

4. Estimated Delivery Time:

  • The estimated delivery time varies depending on your location and the shipping method chosen during checkout.

  • On average, please expect delivery within 5-10 business days.

5. Tracking Your Order:

  • Once your order is shipped, you will receive an email confirmation with tracking information.

  • You can track your order using the provided tracking number on our website or through the shipping carrier's website.

6. Shipping Locations:

  • Please see shipping locations in cart for shipping costs.

  • Please note that we do not ship to P.O. boxes or APO/FPO addresses.

7. Taxes and Duties:

  • Please be aware that you are responsible for any customs duties, taxes, or fees that may apply to your order.

  • We are not VAT registered, so VAT will not be charged on your purchases.

8. Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier for assistance.

9. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to prevent any delays.

  • We are not responsible for orders shipped to incorrectly provided addresses.

10. Shipping Issues:

  • If you encounter any issues with your shipment, please contact our customer support team within [Specify the number of days, e.g., 14 days] of receiving your tracking information.

11. Contact Us:

  • If you have any questions or concerns about our Shipping Policy, feel free to reach out to me@danmather.co.uk.

12. Policy Updates:

  • We may update our Shipping Policy from time to time to reflect changes in our business or shipping practices. Please check our website for the most up-to-date information.

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